PRIVACY AND RETURN/REFUND POLICY
Next Generation Investments is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Next Generation Investments may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12/8/17.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
A processing fee of $2 will be charged for cancellations made 30 days or more before
the event. There will be no refunds for cancellations made within 30 days of the purchase,
although substitutions may be permitted. Notice of cancellation must be made via e-mail to
firstname.lastname@example.org. A cancellation acknowledgment will be sent within 3
working days and fees refunded within 10 working days, subject to this Refund Policy.
As a customer, you are responsible for understanding this refund policy upon purchasing
any product or services at our web site. However, we realize that exceptional
circumstance can take place with regard to the character of the product or services we
THEREFORE, WE DO HONOR REQUESTS FOR REFUND WHERE THE
FOLLOWING REASONS APPLY:
- non-delivery of the product or service: such as, for example, due to some mailing
issues you do not receive a delivery e-mail from us;
- download issues: it may happen that you are having problems while downloading
the product or receiving a service;
- irreparable defects or grave difficulties with the product or service: although all
the products and services are thoroughly tested before release, unexpected errors
may occur. This reason should be submitted to our Support Team for approval;
Please note that our Support Team is ready to provide you with timely and efficient
professional assistance. We will attempt to find the best convenient solution for your
query. Give us 12-24 hours for our Support Team to get back to you on the problem.
Requests for a refund are accepted within the period of 1 week after the order is placed.
You should accompany this request with detailed and grounded reasons why you are
applying for a refund.